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Push Pull Mortise (MP1F)
Support
Frequently Asked Questions
Product Manuals
6
What's included
Lock Anatomy
User Guide Manual
Compatibility Guide for Push-Pull Mortise
Drill Sheet for Push-Pull Mortise
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Hardware Functionality
14
Can I use rechargeable batteries?
What happens to the Smart Push Pull Mortise during a power trip (ie. electrical blackout)?
The touchscreen of the lock is smooth and reflective, such that fingerprints can be left on the lock, making it easy to guess the password. Is there any features that prevent someone from guessing my pin codes?
How do I unlock/lock the igloohome Smart Push Pull Mortise?
If I am inside of the house, can I still unlock the door using the Bluetooth key?
See all 14 articles
Feature and How To Videos
9
How to register as a Lock User?
How to pair / unpair
How do I add / delete RFID cards?
How do I register a fingerprint access on my Smart Push Pull Mortise?
How do I activate/deactivate auto-relock on the Push Pull Mortise?
See all 9 articles
Issues and Troubleshooting
5
What happens if I lose my physical key?
Can I get a part replacement?
My batteries have completely run out and I am locked outside my house. What can I do?
Why are there beeping sounds when I try to unlock the door?
Why is the keypad not responsive?