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Push Pull Mortise (MP1F)
Support
Frequently Asked Questions
Product Manuals
6
What's included
Lock Anatomy
User Guide / Manual
Compatibility Guide for Push-Pull Mortise
Drill Sheet for Push-Pull Mortise
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Hardware Functionality
7
FAQs
How do I unlock/lock the igloohome Smart Push Pull Mortise?
How do I unlock with key cards/key stickers?
The touchscreen of the lock is smooth and reflective, such that fingerprints can be left on the lock, making it easy to guess the password. Is there any features that prevent someone from guessing my pin codes?
Does auto Re-lock work with all types of unlocking method?
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Feature and How To Videos
10
Smart Sequence
How to register as a Lock User?
How to pair / unpair
How do I add / delete RFID cards?
How do I register a fingerprint access on my Smart Push Pull Mortise?
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Issues and Troubleshooting
5
What happens if I lose my physical key?
Can I get a part replacement?
My batteries have completely run out and I am locked outside my house. What can I do?
Why are there beeping sounds when I try to unlock the door?
Why is the keypad not responsive?