Hardware Functionality

FAQs

Can I use rechargeable batteries?We do not recommend using rechargeable batteries as they lose their charge with every recharge. This...

How do I unlock/lock the igloohome Smart Push Pull Mortise?

Unlocking methods:To unlock the Smart Push Pull Mortise from the outside, you may either:1. Use a PIN (Master or created...

How do I unlock with key cards/key stickers?

 After adding your key card/sticker to the Push Pull Mortise, unlock by tapping your key card/sticker on the Card icon...

The touchscreen of the lock is smooth and reflective, such that fingerprints can be left on the lock, making it easy to guess the password. Is there any features that prevent someone from guessing my pin codes?

 The igloohome Smart Push Pull Mortise comes with a Masking PIN code feature which allows you to enter up to...

Does auto Re-lock work with all types of unlocking method?

 By default, Auto Re-Lock is enabled. This ensures that the Push Pull Mortise will always lock after unlocking, regardless of...

How do I change the volume of the Push Pull Mortise?

 This can be done via the app.In the lock page where you see the bluetooth unlock icon, tap on 'Settings'...

How will the lock alert me when it is low on battery?

Batteries should last up to 9 months based on moderate usage. If the battery is below 20%  - the lock will...