Smart Sequence

SmartSequence™️ is an advanced feature derived from an existing feature Sequential Unlock, which ensures greater accessibility for users. This upgrade...

Tue, 13 Aug, 2024 at 6:49 PM

How to register as a Lock User?

Article Number:IHMP1F1025File Type:General Public (GP)

Wed, 5 May, 2021 at 9:55 AM

How to pair / unpair

To pair the lock:To unpair the lock:Article Number:IHMP1F1024File Type:General Public (GP)

Thu, 6 Jun, 2024 at 4:16 PM

How do I add / delete RFID cards?

 To delete RFID cards, you can do so via the igloohome app.When viewing the lock in the app, tap on...

Wed, 5 May, 2021 at 9:57 AM

How do I register a fingerprint access on my Smart Push Pull Mortise?

 This can be done via the app; ensure that you are in bluetooth range of the lock.1. Under [Access], select...

Wed, 5 May, 2021 at 9:57 AM

How do I activate/deactivate auto-relock on the Push Pull Mortise?

 This can be done via the app.In the lock page where you see the bluetooth unlock icon, tap on 'Settings'...

Wed, 5 May, 2021 at 9:56 AM

How does Quiet Unlock work?

Article Number:IHMP1F1026File Type:General Public (GP)

Wed, 5 May, 2021 at 9:57 AM

How is the Security Lockout mode activated?

 Security Lockout is activated when 5 consecutive attempts of a particular unlocking method are used to unlock the Push Pull...

Wed, 5 May, 2021 at 9:57 AM

How to activate/deactivate Keypad Disabled Mode?

The keypad disabled mode will prevent any PIN code, fingerprints, or key card from being used.Important Notes: 1. Keypad disabled mode...

Tue, 27 Aug, 2024 at 10:55 PM

How to perform 9V jumpstart

If the lock's battery power is completely out, it may not respond at all. In this case, use a 9V...

Thu, 6 Jun, 2024 at 5:35 PM