If the lock's battery power is completely out, it may not respond at all. In this case, use a 9V battery to jumpstart the lock.

1. Touch and hold the battery contacts against the 9V jumpstart pin on the lock and you will hear a series of beeps and the keypad will light up if the batteries are fully drained.

2. While holding the 9V battery to the jumpstart, key in your PIN code on the keypad followed by the ‘Unlock’ icon