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Mortise 2+ (IGM4)
Frequently Asked Questions
Installation and User Guide for Smart Mortise 2+
Factory PINS per Lock Model
Can I use rechargeable batteries?
What happens to the Smart Mortise 2+ during a power trip (ie. electrical blackout)?
The touchscreen of the Smart Mortise 2+ is smooth and reflective, such that fingerprints can be left on the lock, making it easy to guess the password. Is there any features that prevent someone from guessing my pin codes?
Is the igloohome Smart Mortise 2+ tested for fire-safety?
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Issues and Troubleshooting
What happens if I lose my physical key?
Can I get a part replacement?
Why is my lock not locking?
My batteries have completely run out and I am locked outside my house. What can I do?
Why are there beeping sounds when I try to unlock the door?
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Installation and Door Compatibility
Door Compatibility for Smart Mortise 2+
Drill Sheet for Smart Mortise 2+
Door installation guide