If your Mortise 2+ is not locking, it may be due to the following:
- Auto Re-lock is disabled
- The door sensor on the Mortise and door frame magnet are misaligned
- Low battery or wrong batteries used
If you have disabled auto Re-lock Mode, you can lock the door by holding on to the '#' key on the Mortise from outside the door, or hold on to the multi-function button from inside the door.
|File Type:||General Public (GP)|