What happens when the battery for the igloohome padlock runs out?

Out of battery? No worries! The padlock has a 9V jumpstart feature which will allow you to power your padlock...

Wed, 29 Jul, 2020 at 4:25 PM

I am having a hard time opening the battery cover. What do I do?

The padlock is designed to be unlocked first before you can access the battery. This is to ensure the security of...

Fri, 27 Aug, 2021 at 12:17 PM

I'm trying to test my Padlock but it doesn't unlock. What can I do?

Test with PIN codeEnsure that:You have entered the correct PIN codeEach key is being registered with a beepIf the PIN...

Tue, 4 Aug, 2020 at 11:36 AM

I am having problems with my Padlock and my questions cannot be found here. What can I do?

For assistance with your igloohome product, please drop us an email at support@igloohome.co. Article Number:IGP1IT1003File Type:General Public (GP)

Wed, 29 Jul, 2020 at 4:26 PM

My Padlock keeps beeping whenever I try to lock/unlock it. What is happening?

There are different indicators with beeps on the padlock.If the padlock produces 4 short beeps and flashes red 2 times,...

Thu, 26 Aug, 2021 at 4:31 PM

My batteries have completely run out and I am locked out of my place secured with the padlock. What can I do?

The Padlock has a 9V jump-start at the bottom of the lock. Holding a 9V battery to the jump-start will...

Wed, 29 Jul, 2020 at 4:28 PM

What happens if I lose my smartphone?

If you lose your smartphone, you can use another phone to login to your account to delete your lock from...

Wed, 29 Jul, 2020 at 4:26 PM