igloohome Support & Help Portal
Welcome
Login
Enter your search term here...
Search
Email our Customer Service
Support Home
Smart Lever Mortise (ML5)
Support
Frequently Asked Questions
Product Manuals
4
Lever Mortise Lock Anatomy
User Guide / Manual
Lever Mortise Drill Sheet
Installation Guide for the Lever Mortise
Hardware Functionality
15
How do I unlock/lock the igloohome Smart Lever Mortise?
How do I activate/deactivate auto-relock on the Smart Lever Mortise?
How do I unlock my door if I accidentally locked it before pairing?
How will the lock alert me when it is low on battery?
When do I need to change the batteries for my Smart Lever Mortise?
See all 15 articles
Issues and Troubleshooting
6
What happens if I lose my physical key?
Can I get a part replacement?
Why is my lock not locking?
My batteries have completely run out and I am locked outside my house. What can I do?
Why are there beeping sounds when I try to unlock the door?
See all 6 articles
