Hardware Functionality
How do I unlock/lock the igloohome Smart Lever Mortise?
To unlock the Smart Lever Mortise from the outside, you may either:Use a PIN (Master or created PINs) code, followed...
How do I activate/deactivate auto-relock on the Smart Lever Mortise?
This can be done via the app.In the lock page where you see the bluetooth unlock icon, tap on 'Settings'...
How do I unlock my door if I accidentally locked it before pairing?
To unlock your igloohome Smart Lever Mortise while it is in the factory mode, tap on the lock to wake...
How will the lock alert me when it is low on battery?
If the battery is below 20% - the lock will emit 2 sets of 2 short beeps with pulsing Red...
When do I need to change the batteries for my Smart Lever Mortise?
Batteries should last up to 9 months based on moderate usage. However, should you receive a low battery warning from...
How do I replace batteries on my Smart Lever Mortise lock?
Slide up the battery cover on the back of the lock and replace all eight batteries. Please ensure they are...
Can I use rechargeable batteries on my Smart Lever Mortise?
We do not recommend using rechargeable batteries as they lose their charge with every recharge. This makes it difficult to...
How do I change the volume of the Smart Lever Mortise?
This can be done via the app.In the lock page where you see the bluetooth unlock icon, tap on 'Settings'...
How do I activate Keypad Disabled Mode?
To activate Keypad Disabled mode, press and hold the multi-function button until you hear a series of beeps.In this mode,...
How do I deactivate Keypad Disabled Mode on my Smart Lever Mortise?
Keypad Disabled Mode can be deactivated by one of the following:Deactivate from inside of doorPress and hold the multi-function button...