Feature and How to Videos

How to change the batteries for your Mortise Touch?

Watch this step-by-step guide to easily change the batteries in your lock. Keep your security system running smoothly with these...

How to register a Fingerprint for your Mortise Touch?

"Learn how to register a fingerprint for your Mortise Touch lock with this easy-to-follow video. Enhance your security and convenience...

How to create a Pin Code for your Mortise Touch?

Watch this quick tutorial to learn how to generate a PIN code for your Mortise Touch lock. Secure your home...

How to create a Guest Bluetooth Key for your Mortise Touch?

Learn how to create a Bluetooth Key in a few simple steps. Seamless access is just a click away!You can...

How to edit the Master Pin Code for your Mortise Touch

The Master Pin Code, which is unique to your lock, is automatically set upon successful pairing with your igloohome account.You...

How to change the Lock name?

To change the name of your lock:1. On your igloohome app, tap on the Settings Tab 2. Select [Lock Name]3. Enter...

How to change the volume for your Mortise Touch

Adjust your lock's settings to fit your preferences effortlessly!Here's how you can configure the volume for your Mortise Touch via...

How to locate the Bluetooth ID of your lock

Every lock has a unique Bluetooth ID. Should you need the ID for support purposes, find it by:.1. On your...

How to do a Sync on your lock

We recommend syncing your lock to your account every 3 months for optimal product experience.Syncing the lock to your account...