We recommend syncing your lock to your account every 3 months for optimal product experience.

Syncing the lock to your account helps you stay up-to-date with the lock’s battery levels and activity logs.

Note: This may take up to 5 minutes depending on how often you sync the lock with your account.

Here's how:

1. On your igloohome app, tap on the Settings Tab 

2. Tap the [Sync] button located underneath the battery status

Tap the video below to see how it works!