Issues and Troubleshooting
Why is my Glass Door Lock not locking?
If your Glass Door Lock is not locking, it may be due to the following:Auto Re-lock is disabledThe door sensor...
My batteries have completely run out and I am locked outside the door, what can I do?
The Glass Door Lock comes with a 9V jumpstart feature which allows you to power up the lock with a...
Why are there beeping sounds when I try to unlock the Glass Door Lock?
There are many possible beeps that comes from the lock which has different diagnostic symptoms. If your lock is beeping,...
Why is the keypad on the Glass Door Lock not responsive?
When the keypad light does not light up at all:This means that the battery for the Glass Rim is completely...