If your Glass Door Lock is not locking, it may be due to the following:

  • Auto Re-lock is disabled
  • The door sensor on the Glass Door Lock and door frame magnet are misaligned.
  • Low battery or wrong batteries used
  • Obstruction alarm - 6 sets of 4 short beeps - something is blocking the bolt from locking.

If you have disabled auto Re-lock Mode, you can lock the door by holding on to the unlock icon on the keypad from outside the door, or press the multi-function button from inside the door.

Article Number:IHRG1IT1001
File Type:General Public (GP)