What are the recommended batteries and maintenance for my lock?

The deadbolt runs on 4 AA 1.5V Alkaline batteries. We recommend changing your batteries every 6 months to ensure your...

Tue, 28 Jul, 2020 at 11:07 AM

How will Deadbolt 2S alert me when it is low on battery?

The keypad on Deadbolt 2S will have flickering lights to indicate that battery power is running low.Alternatively, you can keep...

Tue, 28 Jul, 2020 at 11:10 AM

How do I replace batteries on my Deadbolt 2S?

There is a small button on the top of the back assembly, after pressing the button, the battery cover can...

Tue, 28 Jul, 2020 at 11:11 AM

Will I be notified if someone enters my house/property?

Yes. You could monitor activities of your lock via the Access logs.To access your activity logs, Go to 'Home' Click...

Tue, 28 Jul, 2020 at 11:13 AM

What if someone tries to dismantle/pry open the Deadbolt 2S?

Each Deadbolt 2S has a Tamper alarm function that will sound off when someone attempts to pry or dismantle the...

Wed, 29 Jul, 2020 at 3:26 PM

Can I get extra physical keys for my family?

5 keys are provided in the product. If more is required, you can get a locksmith to replicate the keys.Article...

Wed, 29 Jul, 2020 at 3:27 PM

How is Deadbolt 2S MG different from Deadbolt 2S?

1) The Deadbolt 2S MG comes with a new front panel design which offers better user experience.2.) The Deadbolt 2S...

Wed, 29 Jul, 2020 at 3:27 PM

I want to allow a trusted party to have admin control my Deadbolt 2S too. What can I do?

A single igloohome Deadbolt 2S can only be paired to one account.If you wish to allow the other party to...

Wed, 29 Jul, 2020 at 3:28 PM

How do I wake the keypad?

Place a palm or finger over the keypad, it will light up blue when in close proximity / touching of...

Wed, 29 Jul, 2020 at 3:28 PM

How do I pair my lock to the app?

Please follow this video on how to pair your lock to the app!Article Number:IHIGB41020File Type:General Public (GP)

Tue, 1 Dec, 2020 at 9:35 AM