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Swing Handle Lock (IWS1)
Frequently Asked Questions
Hardware Functionality
11
Can I use rechargeable batteries on the Swing handle lock?
Are there any ways to mask my pin codes while unlocking the Swing handle lock？
How do I unlock/lock the Swing Handle Lock?
How do I activate/deactivate auto-relock on the Swing Handle Lock?
Does auto Re-lock work with all types of unlocking method?
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Issues and Troubleshooting
6
Why is my Swing Handle Lock not locking?
Why are there beeping sounds when I try to unlock the Swing Handle Lock?
Why is the keypad not responsive?
I have generated my PINs from the app but it doesn’t work.
The lock accepts the correct PIN, but the handle does not pop out and the obstruction alarm goes off.
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