There are many possible beeps that comes from the Swing Handle Lock which have different diagnostic symptoms. If your lock is beeping, we encourage you to take a video of the lock behaviour and send it to us at support@igloohome.co for further troubleshooting.

As guidance, these are the different possible beeps you may encounter and their respective indications:

1. You have keyed in the wrong PIN: the lock will emit 4 short beeps.

2. You have keyed in a deleted PIN: the lock will emit 3 sets of 4 short beeps.

3. You have used an invalid RFID card: the lock will emit 4 short beeps.

4. There is something obstructing the lock from unlocking: the lock will emit an obstruction alarm of 6 sets of 4 short beeps. Do reach out to us at support@igloohome.co if you encounter this.

5. You have keyed in the wrong PIN consecutively for 5 times: the lock will emit a siren and the keypad will be disabled for 30 seconds. (Security lockout mode)

6. Your lock is low on battery: the lock will emit 3 fast descending tones when the keypad is woken up.

Article Number:IWS1IT1002
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