Billing and Subscription Information
Billing cycle and cancellation policies
Initial slot payment/cancellationPayment method is immediately charged when the slots are purchased for the first time.Payment amount is equal to...
How to view invoices
Customers can view their iglooconnect invoice by following the steps below: 1. Login to the iglooconnect web portal via https://connect.igloocompany.co2. Click...
How to configure payment on iglooconnect
To update your credit card payment for iglooConnect, follow these steps:1. Log in to your iglooconnect dashboard and go to your...
How to remove/cancel slots subscription
To remove or cancel slots subscription:Log into iglooconnect web portal via https://connect.igloocompany.coGo to "Connections" (https://connect.igloocompany.co/subscriptions)Click on the Service Provider with the slots that...
How do I check my active devices (postpaid only)
As a post paid subscriber on iglooConnect, monitoring the activity of your devices is crucial for accurate billing and operational...
Billing cycle for Postpaid
For users under the postpaid billing model in iglooconnect, understanding the billing cycle is essential for financial planning and budgeting....
How to revoke a connection (for Postpaid billing)
In the context of postpaid billing within iglooConnect, revoking a connection is a straightforward process that ensures effective management of...