Battery
My batteries have completely run out and I am locked outside my house. What can I do?
The Mortise comes with a 9V jumpstart feature which allows you to power up the lock with a 9V battery....
How will the lock alert me when it is low on battery?
When battery power is low (about 20%), the igloohome Mortise will flash a red low battery indicator when the keypad...
When do I need to change the batteries for my Smart Mortise?
Batteries should last up to 1 year based on moderate usage.However, should you receive a low battery warning from the...
How do I replace batteries on my lock?
Slide up the battery cover on the back of the lock and replace all four batteries. Please ensure they are...
Can I use rechargeable batteries?
We do not recommend using rechargeable batteries as they lose their charge with every recharge. This makes it difficult to...
What kind of batteries can I use?
Please only use AA-sized alkaline batteries.Note: Do not use: Non-alkaline, Super Heavy Duty, \\or rechargeable batteries.