Pairing Issues
Why is my Deadbolt 01 not showing on my home page even though it's been paired to my account?
If you paired our lock with an older version of the igloohome mobile app, you may find your lock missing...
How do I un-pair Deadbolt 01 from my phone?
To remove the pairing from your lock to your phone, you will have to delete the lock from your igloohome...
How do I pair Deadbolt 01 to my phone?
Before pairing, ensure that your lock has been properly installed with fresh batteries, and that your phone has a strong...
I have tried many times to pair but was unsuccessful. What do I do?
On the rare occasion that pairing is unsuccessful, here are some steps you can take:Try using a different mobile device...