How do I activate Keypad Disabled Mode?

To activate Keypad Disabled mode, press and hold the multi-function button until you hear a series of beeps. In this mode,...

Mon, 8 Feb, 2021 at 9:47 AM

How is the Security Lockout mode activated?

Security Lockout is activated when 5 consecutive attempts of a particular unlocking method are used to unlock the Mortise.On the...

Thu, 26 Nov, 2020 at 4:38 PM

How do I unlock with key cards/key stickers?

After adding your key card/sticker to the Mortise, unlock by tapping your key card/sticker on the Card icon on the...

Thu, 26 Nov, 2020 at 4:38 PM

How do I delete RFID cards?

You can delete the RFID cards via the igloohome app.When viewing the lock in the app, tap on 'Access' (the...

Thu, 26 Nov, 2020 at 4:38 PM

How many key cards/ key stickers can I add to the Smart Mortise 2+?

A total of 100 key cards/key stickers can be added. Article Number:IHIGM41024File Type:General Public (GP)

Thu, 26 Nov, 2020 at 4:38 PM

How do I register a fingerprint access on my Smart Mortise 2+?

This can be done via the app; ensure that you are in bluetooth range of the lock.1. Under [Access], select...

Mon, 8 Feb, 2021 at 9:45 AM