Installation (Singapore)

Can I install igloohome SmartLocks as an additional lock on my door?

This is possible depending on the existing type of lock you have on your door. In general, our igloohome Deadbolt can replace your existing lock or it c...

Is there a version of the lock that is suitable for left-handed doors?

All igloohome SmartLock models are able to support both left and right-handling doors. Article Number IDCGI1004  File Type General Public (GP)

Are there any doors that the igloohome SmartLock cannot be installed on?

We are currently unable to install on:  Metal doors  Glass doors  Sliding doors  Gates   However, you may wish to take a look at our Smart Keybox ...

Is there a deadline for installations? (Singapore only)

The installation date has to be scheduled within 6 months from the date of purchase. Article Number IDCGI1006  File Type General Public (GP)

What doors can igloohome smart locks be installed on?

We recommend to install igloohome smart locks on wooden doors.  For different lock models, there are different door specifications required for, which c...

Is the igloohome Smart Lock for my door?

Each igloohome SmartLock model has different door requirements, you may find out more at www.igloohome.co/support and click on the respective lock models.  ...

If I am still unsure of whether the lock can be installed on my door, who should I contact?

If you need help with determining if the igloohome smart lock can be installed on your door, you can drop us an email at info@igloohome.co.  Be sure to att...

How do I arrange for installation after purchase? (Singapore only)

Upon placing your order on igloohome's store, you will be given a link to schedule your installation with our authorised installer.  Installations ...

When will my igloohome smart lock be installed after purchase? - Singapore

The installation is dependent on the number of available slots for your installation location, but a good estimate would be 1-2 weeks after purchase.  U...

Are there any lock models that are compatible with metal gates? (Singapore only)

We are currently partnered with MetalWorld for installation of our Deadbolt 2S Metal Grey models on their unique metal gate designs!  Below are the phas...