Keybox Setup and General FAQ
Where should I place my Keybox?
We advise that the Keybox be secured in a sheltered area. It is splash-resistant with IP54 certifications, but is not water-proof....
What kind of batteries can I use?
Please only use AAA alkaline batteries.If you are located in a temperate country, you may wish to use lithium batteries....
How do I pair my Keybox?
Refer to this video for pairing your keybox.
How do I know if the batteries for my Keybox are running low?
When the battery life is below 20%, the LED light on the touchscreen changes to red breathing light instead of...
My batteries have completely run out and I am locked out of my Keybox. What can I do?
The Keybox has a 9V jumpstart at the bottom of the front panel. Holding a 9V battery to the jumpstart...
What temperatures can the Keybox function under?
The Keybox has been tested for use in -30 degrees Celsius up to 65 degrees Celsius.
What security features does the Keybox have?
Decoy PIN codeThe Decoy PIN code feature allows you to key in up to 8 decoy digits before your actual...
How do I insert the batteries for my Keybox?
To replace the batteries for Keybox: Unlock the Keybox, locate the battery cover behind the front panel, then gently rotate...
Do I need a strong internet connection or Bluetooth connection during pairing?
Yes, your phone requires a strong internet and Bluetooth connection during pairing with your Keybox, to ensure a smooth pairing...
Is the Keybox waterproof?
No, the Keybox is IP54 certified, which means that it is splash-resistant but is not water-proof. Therefore, please do not...