Pairing Issues
Why is there no lock showing on my home page even though it's been paired to my account?
If you paired our lock with an older version of the igloohome mobile app, you may find your lock missing...
How do I un-pair the Smart Lock Latch from my phone?
To remove the pairing from your Smart Lock Latch to your phone, you will have to delete the Smart Lock...
How do I pair the Smart Lock Latch to my phone?
Before pairing, ensure that your lock has been properly installed with fresh batteries, and that your phone has a strong...