Bluetooth Key, PIN Codes

How do I remove/delete a shared Bluetooth Key?

Shared Bluetooth Keys can only be revoked on the owner's account.To revoke a Bluetooth Key, select '...' next to the...

What is a Master PIN code?

A Master PIN code, as the name suggests, allows master access to the lock. This means that the Master PIN...

Where can I view my Master PIN code?

The Master PIN code can be viewed on the igloohome mobile app. On the app:1. Select the lock on the...

Can the Master PIN code be shorter?

Yes, the minimum number of digits required in a Master PIN code is 7.

Does the Master PIN code expire?

No, the Master PIN code is a permanent PIN.

How do I use a PIN code to unlock the Smart Lock Latch?

To unlock your igloohome smart latch lock:1. Tap on the lock to wake it up2. Key in your PIN code,...

How do I create PIN codes?

PIN codes can be generated on the app in 2 ways:1. On the Home screen, click on the lock name...

How do I allow others to unlock Smart Lock Latch using a PIN code?

To allow others to use a PIN code, you may wish to generate a PIN code for them, depending on...

How do I reset PIN codes?

In the event that you have accidentally given access to an unwelcome guest, or have used up all 285 available...

Why are old PIN codes that have been used still reflected under Lock Info?

As our iglooLock works offline, the status of PIN codes will not be updated. As such, all custom PIN codes...