I cannot find any answers to my issue. How can I contact support?

The Igloohome support team can be reached at support@igloohome.co or +65 3159 1352.

Thu, 28 Jun, 2018 at 1:34 PM

I am an Airbnb host. How do I activate the synchronisation of Deadbolt 01 with my Airbnb calendar?

Step 1: Connect to Airbnb accountOpen the igloohome appMenu (top left hand corner) Click on profile picture (top left hand corner) Click...

Thu, 28 Jun, 2018 at 1:35 PM

I have lost my keys and my batteries have completely run out, how do I gain access to my property?

For the igloohome deadbolt model, you may use the 9V jumpstart on the bottom to allow for PIN code access.For...

Thu, 28 Jun, 2018 at 1:36 PM

I have changed to a new phone. How do I keep my existing PIN numbers?

You may login with your account email and password on the igloohome mobile app on your new phone. Important: Take...

Wed, 1 Nov, 2017 at 5:20 PM