For security purposes, our physical keys are designed unique to your lock ID and we do not have spares of their respective physical keys. We recommend that you keep a spare with a trusted partner.

The lock can still be unlocked via other means based on your lock model i.e. bluetooth unlock, master pin codes, generated pins, etc.

If you are worried that the lost physical keys may be used to unlock your door, we recommend that you change the lock completely so that the key cylinders are changed as well. Our key cylinders are built-in to the lock itself and a new lock will also come with a new set of unique keys for your safekeeping. If you require further assistance, please do reach out to
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