Security Lockout is activated when 5 consecutive attempts of a particular unlocking method are used to unlock the Mortise.

On the 5th invalid attempt (default setting), the lock will sound a warning, and will become unresponsive to the attempted unlock mode.

For eg, if 5 consecutive attempts are made to unlock the Mortise using fingerprint, the fingerprint module will no longer respond for 30 seconds. However, the keypad will still be able to register pin codes.

To disable the Security Lockout, you may unlock with any other unlock methods other than the one that has been disabled. You can also use the Master Bluetooth Unlock and physical key to disabled the alarm.