Customising automated access messages for Airbnb guests is available directly on igloohome. Tags are also provided for hosts to embed key information directly. Below is a step by step process to edit automated access messages on igloohome:


Ensure that Airbnb is connected to an igloohome account


  • Select listing of choice 

  • Select Manage listing

  • Select Automated message 


  • At the bottom of the screen, users are maybe to either (i) restore to default template, or (ii) Edit template.