Software Functionality

What is Airbnb Connect?

Airbnb Connect automates the generation of PIN codes for your Airbnb guests. This saves you the time taken to create...

Customizing Automated Access Messages from igloohome to Airbnb Guests

Customising automated access messages for Airbnb guests is available directly on igloohome. Tags are also provided for hosts to embed...

How do I edit automated message template on Igloohome?

Edit Message TemplateFrom the [Reservations] page, tap on the selected listing and select [Manage listing].Tap on  [Automated message], followed by...

How do I change the name of the Airbnb listing name in the email that is sent to my Airbnb guest?

To change the listing name, you will require to log in to Airbnb to edit the listing name. After which,...

Can I send the PIN code to my Airbnb guest before the notification setting I set?

Yes, our app is able to allow the PINs to be sent earlier but this does not affect the PIN...

How do I view the PIN codes that have been generated for my guest?

There are 2 ways to view the PIN codes for your Airbnb guests:1. Under Iglooconnect > Select listing that is...

How do I connect an igloohome home listing to an Airbnb listing?

Before you connect an igloohome listing to Airbnb listing, you will need to connect Airbnb on Igloohome app first.Connecting Airbnb...

How do I disconnect an igloohome home listing from an Airbnb listing?

To disconnect an Igloohome home listing: 1. Go to iglooconnect > connected services > select Airbnb 2. Select home listing you wish...

Airbnb Connect Update: Upgrade to the Messaging Platform

With the app version update to 2.6.0, your Airbnb Connect went through a major upgrade - you can now send...

My guest for my current reservation wants to extend the checkout time. What can I do?

You will not be able to edit the duration of your guest’s stay but you can generate a separate PIN...