Software Functionality
Airbnb Connect Update: Upgrade to the Messaging Platform
With the app version update to 2.6.0, your Airbnb Connect went through a major upgrade - you can now send...
What is Airbnb Connect?
Airbnb Connect automates the generation of PIN codes for your Airbnb guests. This saves you the time taken to create...
A guest for my current reservation has requested an early check-in. What can I do?
You can change the check in time of a reservation should your guest decide to come early; this will generate...
My guest for my current reservation wants to extend the checkout time. What can I do?
You will not be able to edit the duration of your guest’s stay but you can generate a separate PIN...
Can I connect ‘Airbnb Connect’ to a listing that I am a co-host on?
Unfortunately, Airbnb Connect does not support integration for listings where you are a co-host. You will need to be the...
Customizing Automated Access Messages from igloohome to Airbnb Guests
Customising automated access messages for Airbnb guests is available directly on igloohome. Tags are also provided for hosts to embed...
Can I send the PIN code to my Airbnb guest before the notification setting I set?
Yes, our app is able to allow the PINs to be sent earlier but this does not affect the PIN...
Can the PIN code(s) for Airbnb reservations be sent to more than 1 person?
If the Airbnb listing has been connected to our Airbnb Connect service, the PIN code(s) can only be sent to...
How many igloohome home listings can be associated with my Airbnb listing?
Only 1 igloohome property can be associated with 1 Airbnb home listing and vice versa.However, multiple locks can be associated...
How do I connect 1 igloohome lock to multiple Airbnb listings?
You can connect 1 igloohome lock to multiple Airbnb listings. Main Door (1 igloohome lock) connected to multiple Airbnb listings (Room...