Software Functionality

How do I disconnect an igloohome home listing from an Airbnb listing?

1.Go to Reservations, then go to the listing page 2.Disconnect the listing connected Article Number IHABB1001 File Type General Public (GP)

How do I send an Early Check-in email?

In the current version of the app, hosts are able to send an Early Check-in email, but this does not change the start and end date/time of the PIN code. We ...

How do I connect an igloohome home listing to an Airbnb listing?

Before you connect an igloohome listing to Airbnb listing, you will need to activate Airbnb Connect. If you have yet to connect any listings: Reservations...

How do I view reservations under my Airbnb listing?

Under Reservations menu > Select listing that is associated to the Airbnb listing Clicking on the reservation name will bring you to the Reservation Det...

How do I view the PIN codes that have been generated for my guest?

There are 2 ways to view the PIN codes for your Airbnb guests: 1. Under Reservations menu > Select listing that is associated to the Airbnb listing >...

How do I change the check-in and check-out time for an Airbnb listing?

Under Configuration menu > Manage Homes > Select your home listing > Change the check in time. Important: By default, the check-in time is determ...

How do I connect an igloohome listing to an Airbnb listing?

Under Configuration menu > Manage Homes > Select home listing > Under Connect providers, select Airbnb > Select Airbnb listing > Confirm ...

How do I change the name of the Airbnb listing name in the email that is sent to my Airbnb guest?

To change the name, Select your igloohome product 'Manage Homes'. Under 'Manage Homes', Click on the home listing you wish to edit. Swi...

How do I change the associated homes for a lock?

Under the Settings tab > Click on associated property > Select homes to associate > Confirm Note: In the current app version, it is not possible t...