How do I unlock with key cards/key stickers?

After adding your key card/sticker to the Mortise, unlock by tapping your key card/sticker on the Card icon on the...

Fri, 24 Jul, 2020 at 3:29 PM

How do I delete RFID cards?

You can delete the RFID cards via the igloohome app.When viewing the lock in the app, tap on 'Access' (the...

Fri, 24 Jul, 2020 at 2:48 PM

How many key cards/ key stickers can I add to the Smart Mortise?

 A total of 16 key cards/key stickers can be added!Article Number:IHIGM31024File Type:General Public (GP)

Fri, 24 Jul, 2020 at 3:30 PM

How can I pair my Smart Mortise to the igloohome app?

Find out how to pair your Smart Mortise by following this video!Article Number:IHIGM31033 File Type:General Public (GP)

Fri, 24 Jul, 2020 at 2:43 PM

How do I register as a lock user?

Find out how to register as a lock user by following this video!Article Number:IHIGM31034File Type:General Public (GP)

Fri, 24 Jul, 2020 at 2:46 PM

How do I set the Master PIN code?

Find out how to set your Master PIN code by following this video!Article Number:IHIGM31035File Type:General Public (GP)

Fri, 24 Jul, 2020 at 2:50 PM

How do I unpair the lock from my account?

Find out how to unpair your Smart Mortise by following this video!Article Number:IHIGM31036File Type:General Public (GP)

Fri, 24 Jul, 2020 at 2:54 PM