Troubleshooting

I have keyed in the correct PIN and/or tried to use Bluetooth Unlock, but the Keybox 2 does not open.

If the correct PIN was used, and/or if a Bluetooth Unlock was successful but you are unable to open your Keybox 2, it may be because the Keybox 2 was not cl...

I'm trying to test my Keybox 2 but it doesn't unlock. What can I do?

Test with PIN code Ensure that: You have entered the correct PIN code Each key is being registered with a beep If the PIN codes are not working, enter ...

My Keybox 2 is making beeping noises even though I am not touching it. Why is this so?

The beeping sounds could be the security alarm. If the locking latch on the Keybox 2 is depressed, but the Keybox 2 is not shut tight, the Keybox 2 star...

I am having problems with my Keybox 2 and my questions cannot be found here. What can I do?

For assistance with your igloohome product, please drop us an email at support@igloohome.co.