Where should I place my Keybox 02?
We advise that the Keybox 02 be secured in a sheltered area. It is splash-resistant with IP54 certifications, but is not water-proof.
Tue, 17 Jul, 2018 at 12:39 PM
What kind of batteries can I use?
Please only use AAA alkaline batteries. If you are located in a temperate country, you may wish to use lithium batteries. However, do note that the bat...
Fri, 5 Jun, 2020 at 10:09 AM
How do I pair my Keybox 02?
Refer to this video for pairing your keybox 02.  Link: 
Fri, 5 Jun, 2020 at 10:12 AM
How do I know if the batteries for my Keybox 02 are running low?
When the battery life is below 20%, the LED light on the touchscreen changes to red breathing light instead of the usual  steady blue light. You can al...
Tue, 17 Jul, 2018 at 12:43 PM
My batteries have completely run out and I am locked out of my Keybox 2. What can I do?
The Keybox 2 has a 9V jump-start at the bottom of the front panel. Holding a 9V battery to the jump-start will provide sufficient power to allow you to key ...
Tue, 17 Jul, 2018 at 1:11 PM
What temperatures can the Keybox 2 function under?
The Keybox has been tested for use in -40 degrees Celsius up to 65 degrees Celsius.
Tue, 17 Jul, 2018 at 1:18 PM
What security features does the Keybox 2 have?
Decoy PIN code The Decoy PIN code feature allows you to key in up to 8 decoy digits before your actual PIN code to deter guessing of your PIN code. ...
Tue, 17 Jul, 2018 at 1:21 PM
How do I insert the batteries for my Keybox 2?
To replace the batteries for Keybox 2: Unlock the Keybox 2, locate the battery cover behind the front panel, unscrew the battery cap and remove it. Repl...
Tue, 17 Jul, 2018 at 1:23 PM
Do I need a strong internet connection or Bluetooth connection during pairing?
Yes, your phone requires a strong internet and Bluetooth connection during pairing with your Keybox 2, to ensure a smooth pairing process. The Keybox 2 itse...
Tue, 17 Jul, 2018 at 1:24 PM
Is the Keybox 2 waterproof?
No, the Keybox 2 is IP65 certified, which means that it is splash-resistant but is not water-proof. Therefore, please do not install your Keybox where it is...
Tue, 17 Jul, 2018 at 1:25 PM