How do I unlock with key cards/key stickers?
After adding your key card/sticker to the Mortise, unlock by tapping your key card/sticker on the Card icon on the Mortise lock. Note: The key sticker w...
Tue, 14 Apr, 2020 at 2:56 PM
How do I delete RFID cards?
There are 2 methods of deleting RFID cards: Delete card by tapping on lock Tap on the lock and enter *41#<Master PIN>#<4 digit security pin>...
Thu, 28 Jun, 2018 at 1:53 PM
How many key cards/ key stickers can I add to the Smart Mortise?
A total of 16 key cards/key stickers can be added. 
Tue, 21 Apr, 2020 at 3:52 PM
I have changed the names of the NFC cards, but do not see the name reflected in Activity Logs when I update logs. Why is this so?
In the current version of the app, this feature is not available. It will be available in the 1.7.0 app version.
Thu, 28 Jun, 2018 at 1:53 PM