We recommend syncing your lock to your account every 3 months for optimal product experience.
Syncing the lock to your account helps you stay up-to-date with the lock’s battery levels and activity logs.
Note: This may take up to 5 minutes depending on how often you sync the lock with your
account.
To do this:
1. On your igloohome app, tap on Settings Tab .
2. Tap the [Sync] button located underneath the battery status.