[Request Instant Access] feature allows guests to request a guest Bluetooth key from the lock owner. This Bluetooth Key is only valid for 5 Minutes and only available for the igloohome Keybox and the igloohome Padlock.


This feature is useful for lock owners who:


Have guests who have installed the igloohome app and registered as a user

Want to provide one-time access to the guest when they arrive at the lock location

Want to prevent PIN sharing by limiting guest access to Bluetooth unlocks



Step 1: Guest requests instant access


Method 1: Home page

Guests who have not paired any locks to their igloohome account can perform the following steps:

  1. Tap [Request Instant Access] from the home page
  2. Scan the QR code on the lock
  3. Wait for a response from the lock owner


Method 2: Configuration page

Guests who have locks paired to their igloohome account can perform the following steps:

  1. Tap the menu icon
  2. Tap [Configuration]
  3. Tap [Request Instant Access]
  4. Scan the QR code on the lock
  5. Wait for a response from the lock owner



Step 2: Owner approves access


The lock owner will receive a notification on their phone and can choose to accept or reject the instant access request.

If they accept the request, the guest will receive a guest Bluetooth key (valid for 5 minutes) and will be able to unlock the lock.




Step 3: Guest receives guest Bluetooth key


If their access is approved, the guest can perform a Bluetooth unlock on the lock with their igloohome app.



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