If you have lost your Fob, go to “Manage fobs” on the app > Choose the FOB name > Choose “Delete Fob” followed by “I lost my fob”.

Follow on-screen instructions; click on ‘Step 1: Revoke FOB access’ (your phone has to be within Bluetooth range)

Once all linked locks have their access revoked, press “delete permanently” to remove it from your account.

Once this is done, a third party who picks up the fob will not be able to unlock the linked locks.

Article Number:IHITF1001
File Type:General Public