Your lock may not have sufficient battery levels; try to replace the lock with new batteries and try again. 


If you are not able to access the battery compartment, try to perform a 9V jumpstart to see if the lock functions properly, then proceed to replace new batteries.





If the issue persists, please reach out to us for further troubleshooting.

Email: support@igloohome.co


Article Number:IGB4IT1005
File Type:General Public (GP)