| When the keypad light does not light up at all: This means that the battery for the Mortise is completely flat. If this happens when you are outside the home, you may wish to use a 9V jumpstart or physical key to unlock your door, and change the batteries. If your keypad lights up on touch with the numbers and "Close" flashing at the same time: This means that your lock is on Keypad Disabled mode. To disable this mode, you can unlock with: Bluetooth Unlock, Physical key, or the Multi-function button or the handle on the inside. If your keypad lights up with "Close" only: This means that your lock is on Security Lockout mode. To disable the Security Lockout, you may unlock with: Bluetooth Unlock, physical key, or the Multi-function button or the handle from the inside. If your keypad lights up with numbers only: This means that your lock volume is set to mute. To test this, try to unlock with your PIN, followed by #. |
| IGM3IT1007 |
| General Public (GP) |