The Mortise comes with a 9V jumpstart feature which allows you to power up the lock with a 9V battery. You will have to touch the 9V battery contacts to the 9V jumpstart (2 silver plates) at the front of the lock. There will be a beeping sound indicating that the lock is powered, and you may key in your PIN code to enter.

Should you be unable to acquire a 9V battery, physical keys are provided with every igloohome lock to unlock your Mortise mechanically. It is recommended to keep at least one key on you at all times for such situations.

You may refer to the following video to see how a 9V jumpstart is performed.

Article Number:IGM3IT1005
File Type:General Public (GP)