There are a few features of our lock that prevent hackers from gaining access to your property:

  1. Advanced AES encryption and server side architecture are used for our software to ensure the highest level of security. 
  2. Every data connection between your mobile device and lock is encoded with a timestamp. 
  3. Every connection to transmit data is only valid at that time, and cannot be saved for future use.
  4. The key to decrypt is unique to your user account, and also unique to your lock. Even if someone else's igloohome lock is hacked into, your lock will not be affected. 
  5. Bluetooth is a local area connection, so it is not possible for people to hack it remotely.
  6. To prevent hackers from guessing your PIN code, igloohome locks also come with a Decoy PIN feature and a security lock-out mode

If at any point in time you feel like your lock may have been hacked, you can always re-pair your lock to your account. This refreshes the highly secure AES key.

The Decoy PIN feature is built-in to the Deadbolt 02 and does not require activation. To use the Decoy PIN, simply key in up to 8 random digits before entering your PIN code.