How do I know if the batteries for my Padlock are running low?

When the battery life is below 20%, the LED light on the touchscreen changes to red breathing light instead of...

Wed, 29 Jul, 2020 at 4:17 PM

What temperatures can the Padlock function under?

 The padlock can function under temperatures between minus 20°C to 50°C.Article Number:IHIGP11012File Type:General Public (GP)

Wed, 29 Jul, 2020 at 4:18 PM

What security features does the Padlock have?

Keypad Security LockoutLock will disallow any PIN entries and sound an alarm when there is a number of incorrect PIN...

Wed, 29 Jul, 2020 at 4:20 PM

How do I insert the batteries for my Padlock?

Unlock the Padlock and pull the shackle to open position.Turn Torx cap clockwise 90° with the Torx Screwdriver & push...

Wed, 29 Jul, 2020 at 4:21 PM

Do I need a strong internet connection or Bluetooth connection during pairing?

Yes, your phone requires a strong internet and Bluetooth connection during pairing with your Padlock, to ensure a smooth pairing...

Wed, 29 Jul, 2020 at 4:21 PM

How do I unlock/lock the Padlock?

To unlock the Padlock, you may use:PIN codeTo unlock with PIN code, tap the keypad on the Padlock, and key...

Thu, 13 Aug, 2020 at 5:17 PM