Lock Issues: Locking the Latch

How do I unlock my door if I accidentally locked it before pairing?

To unlock your Latch while it is in the factory mode, tap on the lock to wake it up, then key in * 1 2 3 4 5 6 7 8 9 0 # to unlock.

How do I lock the door?

Once the door is closed, the Latch auto re-locks. A tick sound will indicate that it is locked.

How do I unlock my Smart Lock Latch via Bluetooth?

The method of unlocking via Bluetooth requires the Bluetooth and Location Services on your smartphone to be on, and for you to be within 1-2m from the lock....