Can user use Make.com directly without going through iglooconnect

The custom igloo app on MAKE is only available via iglooconnect as an invitation link. It is not publicly advertised on MAKE.

Who am I paying for this service, MAKE or iglooconnect?

Similar to other partners on iglooconnect, your iglooconnect account will be charged US$2/month per active lock.

Why am I unable to see iglooconnect as a listed partner on MAKE?

iglooconnect custom app is only available via the link from iglooconnect portal. This is to ensure that all users have successfully paired the locks onto igloohome → iglooconnect account with MAKE before proceeding with integration

I keep getting errors on MAKE. What should I do?

Kindly take a screenshot of the error message and contact our customer service team for further assistance.

I do have additional features that I would like to implement, but it is not found in the current library. To whom can I make this request?

Sure, you can contact our customer service support, who will be available to take your feedback and let our developer team know.

Can I create an AlgoPIN that is valid for more than 365 days?




For any questions or if you need assistance, please reach out to our team at [email protected]