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How do I logout of the igloohome app?

To logout, select Logout from the side menu.Article Number:IHAPP1009File Type:General Public (GP)

How do I login to the igloohome app?

When you first download the igloohome app, or after you logout, you will see the login page.Click on Login to...

How do I reset my igloohome account password?

If you have forgotten your password, click on Login > Forgot password.An email will be sent to you with the...

How do I register for an igloohome account?

Before you register, you will need the igloohome app installed on your smartphone.On the Login page, click on Register. After...

What happens if I lose my smartphone?

If you lose your smartphone, use another phone to delete your lock from your old account, and pair it to...

What if I accidentally lock myself out before pairing the lock?

Before pairing, the igloohome smart lock is in a factory-reset state, hence you can use the factory pin to unlock.The...

I want to allow a trusted party to have admin control over the lock too. What can I do?

A single igloohome SmartLock can only be paired to one account.If you'd wish to allow the other party to perform...

What if I forget my Master PIN code?

Your Master PIN code can be accessed via the igloohome mobile app.You can also change the Master PIN code to...

How many mobile devices can I pair with one igloohome smart lock?

A single igloohome SmartLock can only be paired with one igloohome account (one email address) at a time.However, it is...

How many locks can be paired with one account?

A single igloohome account (email address) can be used to pair with an unlimited number of locks.You may wish to...