Access: PINs, Bluetooth IDs, RFID Cards and Stickers

Do I get real-time notifications when my igloohome SmartLock is unlocked?

As igloohome locks are not connected to the internet, real-time notifications are only available when the igloohome lock is unlocked via Master Bluetooth Un...

What is a Bluetooth Key?

 A Bluetooth key allows you to unlock the igloohome SmartLock with your smartphone via Bluetooth. Article Number: IHAPP1022 File Type: General Public...

Does Bluetooth Unlock drain my phone's battery?

Bluetooth only uses more battery when there is an active connection. In the case of Bluetooth Unlock, an active connection is only needed at the point of un...

Is there a limit to how many Bluetooth Key I can generate?

There are no limits!  Feel free to share them with your close friends and family to allow them easy access into your home. Article Number: IHAPP1024 ...

How does PIN code unlock work?

To unlock your door with a PIN, simply touch your palm over the keypad of the lock to wake it up. Key in your PIN code, followed by '#'. Each loc...

Can I change the length of my Master PIN code?

Yes, your Master PIN code can be changed to 7-9 digits long. This is done via the igloohome mobile app. Article Number: IHAPP1035 File Type: General ...

If I change my Master Pin, what happens to the current active PIN codes?

Any changes made to the Master PIN will not affect the current active PIN codes - which means that they can still be used to unlock the locks. Article N...

I am a guest. How do I unlock the door?

If you are a guest, your host would have provided you with one of the following methods of entry: PIN code The PIN code is a series of numbers that you ca...

Can I change the length of my generated PIN code?

PIN codes that have been generated cannot be customized once they have been created. Alternatively, you may choose to delete the PIN and create a new one. ...

How do I know if a PIN code has been used to unlock the door?

Activity logs can be downloaded from the lock. You can do this by tapping Update Logs via the Settings tab. Article Number: IHAPP1044 File Type: Gen...