Why do I get an error message when I try to pair my lock?
If the lock has not been successfully paired, an error message will appear. Take note of the error message. There are a few reasons why you might face an e...
Thu, 5 Sep, 2019 at 3:28 PM
I have tried many times to pair but was unsuccessful. What do I do?
On the rare occasion that pairing is unsuccessful, here are some steps you can take: Try with a different mobile device, using the same username and passw...
Thu, 5 Sep, 2019 at 3:29 PM