If I am still unsure of whether the lock can be installed on my door, who should I contact?
If you need help with determining if the igloohome smart lock can be installed on your door, you can drop us an email at Be sure...
Thu, 4 Jun, 2020 at 10:31 AM
Can I install the igloohome SmartLock as an additional lock on my door?
Yes, it is possible.
Fri, 22 Jun, 2018 at 1:49 PM
Can I replace an existing door lock with the igloohome smart lock?
Depending on the type of lock you currently have on your door, it may be possible to replace your existing lock with an igloohome SmartLock. In the scenario...
Fri, 22 Jun, 2018 at 1:43 PM
Can I install the igloohome SmartLock outdoors?
We do not advise installing the igloohome SmartLock in an area where it will be subject to harsh or wet weather conditions. The igloohome SmartLock is water...
Fri, 22 Jun, 2018 at 1:49 PM
Is there a version of the lock that is suitable for left-handed doors?
All igloohome SmartLock models are able to support both left and right-handling doors.
Fri, 22 Jun, 2018 at 1:46 PM
Are there any doors that the igloohome SmartLock cannot be installed on?
We are currently unable to install on:  Metal doors Glass doors Sliding doors Gates. However, you may wish to take a look at our Smart Keybox 3 here ...
Thu, 4 Jun, 2020 at 10:32 AM
Is there a deadline for installations? (Singapore only)
The installation date has to be scheduled within 6 months of purchase.
Fri, 22 Jun, 2018 at 1:50 PM
How do I arrange for installation after purchase? (Singapore only)
After payment, you will receive an email with a link enclosed which will direct you to our scheduling system. The scheduling is best done on PC. We will...
Fri, 13 Mar, 2020 at 12:49 PM
What doors can the igloohome smart lock be installed on?
We recommend to install igloohome smart locks on wooden doors. For different lock models, there are different door specifications required for, which ca...
Thu, 4 Jun, 2020 at 10:34 AM
Is the igloohome Smart Lock for my door?
Each igloohome SmartLock model has different door requirements, you may find out more at and click on the respective lock models....
Thu, 4 Jun, 2020 at 10:36 AM