To know the if you have a legacy or an igloochip lock, please check this article!


Legacy locks: 


You have to edit the PIN on the lock itself but it needs to be used once


igloochip locks:


When you are in Bluetooth range, you can customize the PINs upon creation making it easier to manage. Once generated, it can’t be edited.


Article Number:IHAPP1118
File Type:General Public (GP)