If the lock is not synced within the activation period after PIN creation, a ‘question mark’ icon will appear over the pin name indicating that sync is required to update the current status of the PIN.


 

Upon syncing,

1. If the PIN is used within the activation period, the PIN will be in [Active] Tab

 

2. If the PIN is not used within the activation period, the PIN will move to [Inactive] Tab

 

Note: Not applicable for One-Time PIN and Duration PIN in which the duration between Start Time and End Time is less than 24 hrs

 

For more information about how the app works please check the article attached.

 



Article Number:IHAPP1116
File Type:General Public (GP)