To know if you have the legacy or the igloochip version of our locks, please check this article!

   Legacy locks

You can do a Bluetooth unlock from 1-2m from the door but the best practice is to place your palm over the entire keypad and do a Bluetooth unlock.

igloochip locks

The distance we tested was a maximum of 5m. For best user experience, the closer to the lock, the faster it is.